Privacy
How Loenta's website and business checkup handle visitor information.
Draft for site-owner review · November 11, 2026. This is a starter disclosure, not a final legal policy. Confirm actual data storage, connected tools, retention, privacy contacts and applicable laws before publishing.
Information entered in the Symptom Checker
Visitors can choose to enter a name, business, industry, team size, software, workflow problems, pain scores, email, phone and other business contact details. Please do not submit patient records, passwords, financial account numbers or sensitive personal information in the checkup.
Where those answers go
When you finish Dr. Mallow's questionnaire and agree to submission, Loenta attempts to securely send your contact information, business details and all your answers to a private Google Sheets response spreadsheet through a server-side connection on loenta.ai. A save confirmation appears only after the website receives confirmation from the server. If the storage integration is not configured or fails, the website tells you that your answers were not confirmed as saved and offers an email fallback. The questionnaire is not a Google Form and does not redirect you to one.
Loenta uses these business inquiry details to respond, recommend services and arrange follow-up. The spreadsheet is accessible to authorized personnel with access to the receiving Google account. Confirm access permissions, retention, deletion practices and any legal requirements before launch. Do not submit patient records, sensitive client data, passwords or payment information.
Video and scheduling
The demonstration player is loaded only after you choose to play the video. YouTube or Google may then receive data about that visit. If you choose to book through our linked Google Calendar appointment schedule, Google may process contact and booking details under its own terms. Scheduling does not automatically transmit your Symptom Checker answers.
Website logs
Hosting providers may record IP addresses, browser details and requests for reliability and security. This site does not include third-party advertising or analytics scripts in the delivered version.
Contact
For questions about business inquiries and data processing, contact support@rtechguys.net or call (269) 350-7227. Loenta is backed by R-Tech Guys, Inc., 5955 W Main St, Suite 604, Kalamazoo, MI 49009.